(1) What's your payment term ?

Our common payment term is wire transfer, 30% deposit to start production, 70% balance before loading. We can accept L/C in sight for big order, western union, paypal or cash are also acceptable in some cases. Contact our sales representatives for more details. 

(2) How to place an order ?

 We Sign a Purchasing Contract----------You Pay deposit, We Start Production, Send Production Picture& Installation Manuals -------You Pay Balance, We Arrange Delivery & Send Custom Clearance Document------You Get Container & Set up playgrounds under our Assistances----We Make Deal!

(3) What's your delivery time ?

  For common order, the delivery time is 2 to 3 weeks. If it comes with holiday or peak season, the delivery time will be notified in advance from our sales representatives.

(4) Does your playground equipment pass any international standard?

 Yes, our products all comply with international standard. We has already passed CE(by SGS), EN1176 (by TUV), ASTM , SASO for several play equipment models, but not for all models since most playgrounds are customized. If clients request a specific certificate for a specific model, we can consider to work out the specific certificate in China at client’s expenses. If the order is big enough for us, we can negotiate to share the expenses.

(5)Does your company do the installation?
Yes, we have professional in-house installers who have received factory training and rich oversea installation experience. You do not have to worry about dealing with an outside company. We take an above compliance attitude towards the installation of your children’s playground.

(6)Can I pick and choose colors?
For most of our products we have a palette of colors that our representative will share with you. You can pick your own scheme of colors before order.

(7)Do you offer a custom design and layout?
We will take the time to evaluate your site and design the right playground for your needs. Our in-house design department will work with you so you can have the playground you imagined.

(8)Do you also do the surfacing for playgrounds?
Absolutely, we have different options from which you can choose to ensure the safety of your children.

(9)Do I need playground surfacing?
A playground is not complete without safety surfacing. The area under and around the playground should meet ASTM standards and the Consumer Product Safety Commission guidelines.

(10)How much do playgrounds cost?
Playgrounds vary greatly in cost and can range anywhere from $2,000 to over $100,000. When developing a budget for your playground important factors to consider are the number of children that will use the playground at any given time and the age of those children. Safety surfacing for playgrounds (that cushions and protects children when they fall) can vary greatly in cost also.

(11)Is there a lot of maintenance to be done on playgrounds?
The most common maintenance work that needs to be done regularly is ensuring that the safety surfacing is kept up. The maintenance for a playground structure varies greatly depending on the quality and type of materials used to construct the playground. Wooden materials require more maintenance than steel, and steel more maintenance than aluminum. Selecting a certified playground equipment company with certified equipment and has a solid warranty will insure high quality and low maintenance costs for your playground. No matter what kind of playground your community has, someone should be responsible for regularly inspecting the playground space.

(12)Can you send a representative to our location?
Yes, a representative can come to your site, meet with you, and discuss your playground options.